Terms of Services


Welcome to Krishna Sweets & Restaurant – Palwal (“we,” “our,” “us”).
By accessing or using our website www.krishnasweetspwl.com (“Website”), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing any order.

If you do not agree with these Terms, please do not use our website.

1. Use of the Website

  • You agree to use this website for lawful purposes only.
  • You must not use the website in any way that could damage, disable, or impair its operation or interfere with any other person’s use.
  • We reserve the right to restrict access to any part or the entire website at our discretion.

2. Products and Services

  • We offer a variety of sweets, snacks, beverages, and restaurant dishes, available for dine-in, takeaway, and online order (where applicable).
  • All product images shown on the website are for illustration purposes only. Actual items may vary in appearance, weight, or ingredients.
  • Prices are subject to change without prior notice.

3. Orders and Payments

  • Orders placed through the website are subject to acceptance and availability.
  • Once you place an order, you will receive an order confirmation via email, SMS, or call (if applicable).
  • Payments may be accepted through secure payment gateways, UPI, or cash on delivery (if available).
  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspicious activity.

4. Cancellation, Refund, and Replacement Policy

  • Orders once placed may not be canceled after preparation has started.
  • In case of wrong or damaged items received, please contact us immediately for review.
  • Refunds or replacements (if applicable) will be processed at the discretion of management.
  • Perishable food items are non-returnable for hygiene reasons.

5. Delivery Policy

  • Delivery services (if offered) are subject to serviceable areas within Palwal and surrounding locations.
  • We strive to deliver orders on time but do not guarantee delivery times in case of traffic, weather, or other unforeseen circumstances.
  • Customers must provide correct contact and address details to ensure timely delivery.

6. Intellectual Property

  • All content on this website — including text, images, graphics, logos, and design — is the property of Krishna Sweets & Restaurant, Palwal.
  • You may not copy, modify, reproduce, or distribute any part of the website without prior written consent.

7. User Accounts (If Applicable)

  • You may be required to create an account to place orders or receive offers.
  • You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
  • We reserve the right to suspend or delete any account violating our terms.

8. Limitation of Liability

  • While we strive for accuracy, we do not guarantee that our website will always be error-free or uninterrupted.
  • Krishna Sweets & Restaurant shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, or operations of such third-party sites.

10. Changes to Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of our website after such changes constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Palwal, Haryana courts.

12. Contact Us

For any questions or concerns regarding these Terms, please contact:

Krishna Sweets & Restaurant – Palwal
📍 Address: Old G.T. Raod, opp. Ghasiram Petrol Pump, Palwal, Haryana 121102
📞 Phone: 098961 48465
📧 Email: info@krishnasweetspwl.com
🌐 Website: www.krishnasweetspwl.com